Cognitive journey


This is a method that is designed to reflect the path a new user takes on a given site. We check whether the website enables the user to achieve the intended effect in a seamless way, whether he will notice and use the facilities and tips we have introduced, whether he will tie the interface elements to the actions he wants to perform and whether the system will effectively inform him about the stage he is at. This is one of the most popular methods used in the UX audit.