Technologies
Cognitive journey
Rate:
This method is designed to reflect the path a new user takes on a given site. We check whether the website enables the user to achieve the intended effect in a seamless way, whether they will notice and use the facilities and tips we have introduced, whether they will tie the interface elements to the actions they want to perform and whether the system will effectively inform them about their current stage. This is one of the most popular methods used in the UX audit.