Product and process development problems can be defined as the performance gap between your current state and your ideal state.
We can optimize and automate the processes necessary to provide a product or service that is more desirable for customers and intuitive for the owner. We are the only company in Poland which has received the prestigious iF Design Award for Service Design and UX.
Together with our client, we work on improving competitiveness and optimizing the service based on the techniques and methods of Service Design and Lean Management. Service Blueprint is our favorite tool, as it allows us to plan the customer path, identify the processes that comprise the service, find bottlenecks and specify a time frame for implementation.